Reference

Open your account with clear privacy terms

We connect your account, live casino tables, slot rooms and wallet records under one Privacy Policy, so you know what data we collect before you open an account.

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Explore how our policy applies

berkat4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy starts with the data needed to open, protect and run your account: mobile number, login records, device signals, wallet activity and support messages. We use these details to confirm account access, keep transaction records tied to DANA, OVO, GoPay and QRIS, and answer

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privacy requests without exposing your balance or identity to the wrong person. Eligibility for any account feature depends on local law, and we apply the same privacy checks before showing the lobby in Indonesia. If you access from Jakarta on mobile, the device path may be
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logged so we can detect unusual sign-ins and help you recover access. We do not sell your account data. We keep records only for operational, security and legal needs, then remove or anonymise them when they are no longer needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Check privacy help before you join

Privacy questions should reach the team that can verify your account without asking for unnecessary details. We keep contact paths simple: live chat for active sessions, email for document-based requests, and account inbox for follow-up. Before we discuss any record, we may ask you to confirm your phone number, recent QRIS reference or the device used to sign in.

Team online

Live chat

Use live chat from the account menu between 09:00 and 23:00 WIB for quick privacy questions, cookie help or access checks. We verify your session before discussing wallet or login records.

Email request

Send privacy requests to the support email shown in your account area when you need a written response. Include your registered phone number, but never send your password or one-time code.

Account inbox

Open the inbox after signing in to see privacy replies tied to your profile. This keeps account corrections, data access replies and deletion follow-ups inside your verified account path.

DATA PRACTICE

Browse the controls behind your data

We treat the Privacy Policy as an account tool, not a page we hide at the footer.

Account setup

When you open an account, we collect the details needed to create your profile, protect access and link wallet records. The sign-up step asks only for fields needed for account operation.

Payment records

DANA, OVO, GoPay, QRIS and bank transfer references are stored with timestamps so we can match deposits, verify withdrawals and answer wallet disputes without exposing more data than needed.

Cookie use

Cookies help keep your session active, remember basic display choices and detect unusual device behaviour. You can clear browser cookies, though you may need to sign in again afterward.

Device checks

We may record browser type, IP range and device signals when you log in or change account details. These checks help us spot access attempts that do not match your normal pattern.

Retention rules

Account and transaction records are kept for operational, security and legal needs. When a record is no longer required, we remove it or separate it from details that identify you.

Change requests

You can ask us to correct profile data, check what we hold or close data we no longer need. We verify the request through your account before making any change.

Start with common privacy questions

Before you open an account, these answers show how privacy requests work in practice. We focus on the records you are most likely to ask about: profile details, login sessions, payment references, cookies and account changes. If your question involves a live wallet record, contact us from the signed-in account so we can verify you first.

We collect the details needed to create your profile, secure login access and connect wallet activity. This may include your mobile number, account credentials, device signals and payment references from DANA, OVO, GoPay or QRIS.

Payment references help us match deposits, verify withdrawals and resolve wallet questions. We store items such as QRIS timestamps or DANA transaction IDs with your account so support can trace a payment accurately.

Yes. Contact us from live chat, email or the account inbox and tell us what needs correction. We may ask for account verification before changing a phone number, name field or wallet-related record.

Cookies keep your session active, remember display choices and help detect unusual sign-ins. If you clear cookies on your phone browser, you may need to sign in again before reaching the lobby.

We share only the details needed to process or confirm a transaction with relevant payment channels. For example, a QRIS or GoPay reference may be checked to match your wallet record.

We keep privacy request records long enough to answer you, verify the action taken and meet operational or legal needs. When the record is no longer needed, we remove or anonymise it.

Send the request through your signed-in account inbox or the support email shown inside your profile. We verify ownership first, then check whether any security, transaction or legal record must remain.

Open your account with clear privacy terms

Check privacy help before you join

Live chat

Email request

Account inbox

Browse the controls behind your data

Account setup

Payment records

Cookie use

Device checks

Retention rules

Change requests

Start with common privacy questions

01 What data do you collect when I open an account?

02 Why do you keep payment references in my account?

03 Can I ask to correct my account data?

04 How do cookies affect my privacy on mobile?

05 Do you share my account data with payment providers?

06 How long do you keep my privacy request?

07 How do I request account data deletion?

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